SIX STOPS · 2008 TO TODAY
SCROLL TO DRIVE
May 2024 – Present
Leading Volkswagen Group's first-ever direct-to-consumer go-to-market initiative, developing Scout's digital sales and delivery platform and aligning executive, product, legal, and engineering teams for market readiness. Present business performance updates to the CEO and leadership team, establish compliance and operational frameworks, and define launch KPIs to ensure a seamless customer experience from order to delivery.
Jan 2023 – Mar 2024
Founded an EV repair marketplace connecting electric vehicle owners with qualified service providers. Consulted with independent shops transitioning to EV maintenance and pursued early-stage venture funding to validate market demand and refine the business model.
Oct 2020 – Jan 2023
Led global vehicle transactions and sales operations, enabling Rivian's first consumer deliveries and Amazon commercial fleet launches. Defined product requirements for Rivian's sales and transaction platform (RIV OS), integrating compliance, revenue recognition, and customer experience workflows. Collaborated with Amazon and internal logistics teams to scale fleet delivery programs across major U.S. markets and supported homologation efforts for early European van deployments.
Nov 2019 – Aug 2020
Directed flight operations for crewed and uncrewed aircraft testing, ensuring safety, regulatory compliance, and operational readiness across hardware and software release milestones. Partnered with engineering and flight test teams to translate user insights into product requirements and accelerate milestone completion.
May 2013 – Nov 2019
Led delivery and remarketing operations across multiple regions during Tesla's growth from the early Model S program through the Model 3 launch. Oversaw North America used car sales and delivery teams, implementing process improvements that dramatically shortened delivery times and increased customer satisfaction. Partnered with logistics, policy, and compliance teams to resolve regional regulatory challenges and expand delivery capacity.
Jul 2008 – Aug 2010
Supported policy research and programming within the Energy & Environment Program, coordinating initiatives focused on sustainability and public-private collaboration.
